Shipping and Returns

Shipping:

Put-In-Cups ships UPS Ground for all orders. If needed, select shipping is available at the customer's expense. UPS Ground Shipping is 13% of the total order cost. For example, if your order is $200, your shipping would be $26. For all orders under $100, there is a minimum of $10 shipping. 

Please note that shipping cost may vary due to location, size of order, and/or delivery preferences. 

  • Our standard shipping rates apply only within the continental the United States.
  • Shoppers wishing to ship to Alaska or Hawaii must add additional shipping charges.
  • For orders outside of the United States, please place your order over the phone or send an email to info@putincups.com for accurate shipping costs.
  • Orders are shipped UPS Ground unless specified by the customer.
  • Expedited shipping options are available at the customer's expense.
  • You must include a complete physical address for UPS Delivery
  • Contact us if you are shipping to a Post Office.
  • Your order will not be shipped without a complete address and phone number
  • Put-In-Cups.com is not responsible for late arrival caused by carrier or carrier being unable to reach the customer to set up a schedule for delivery
  • Please provide a phone number where we can reach your during the day.

Return Guidelines:
  1. All damaged items must be claimed within 48 hours of receipt with carrier.
  2. Item(s) approved for exchange must be returned within 30 days of order date.
  3. You must have either original receipt or copy of receipt with returned merchandise.
  4. The item(s) must be returned in the original carton(s) without being used or damaged in any way.
  5. Carefully repack the items in the original shipping carton(s) and seal with clear packing tape.
    Carton(s) other than the original will not be accepted at our warehouse, will be returned to the sender, and no exchange will be issued.
  6. Send the return items PREPAID to us at:
    Put-in-Cups.com
    P.O. Box 181148
    Corpus Christi, TX 78480

    Refund Policy

    1. Customer must first notify shipper of reason for return.
    2. Customer must handle return shipping and pay for return of merchandise.
    3. Customer must safely pack and return merchandise in undamaged and unused condition within 30 days of purchase.
    4. Customer will be charged a 25% restocking fee to cover all original packing and shipping charges to the customer.
    The item(s) sent must be accepted by the customer. If any item(s) are refused, for any reason other than shipping damage, the customer will be responsible for original cost of shipping and a 25% restocking fee.