Returns and Refunds

Return Guidelines

  1. All damaged items must be claimed within 48 hours of receipt with the carrier.
  2. Item(s) approved for exchange must be returned within 30 days of order date.
  3. You must have either original receipt or a copy of the receipt with returned merchandise.
  4. The item(s) must be returned in the original carton(s) without being used or damaged in any way.
  5. Carefully repack the items in the original shipping carton(s) and seal with clear packing tape.
    Carton(s) other than the original will not be accepted at our warehouse, will be returned to the sender, and no exchange will be issued.
  6. Send the return items PREPAID to us at:
PUT-IN-CUPS
RETURNS
946 Cora Lee
Corpus Christi, TX 78418

Refunds
    Customer must first notify the shipper of the reason for return to determine refund status.
    Customer is responsible for all return shipping costs. Shipping costs are not refundable.
    Customer must safely pack and return merchandise in undamaged and unused condition within 30 days of purchase.
    Customer will be charged a 25% restocking fee to cover all original packing and shipping charges to the customer.
    The item(s) sent must be accepted by the customer. 
    If any item(s) are refused, for any reason other than shipping damage, the customer will be responsible for the original cost of shipping and a 25% restocking fee.